Your Pre-Arrival Checklist

From spa treatments to dining reservations, local excursions or any special considerations you may have, the concierge staff is happy to make pre-arrival arrangements to your exacting specifications.

First Name *

Last Name *

Confirmation Number *

Email Address *

Phone Number *

Travel Planning

Let our team of experts plan your stay at Z Ocean. Our Guest Services Director, a Les Clefs d'Or member, and Z Ocean Concierge staff provide personalized service, meticulously executing every detail of your itinerary. The team is dedicated to selecting the ideal activities, locations and experiences for you while in the Magic City. Our Concierge is available to meet with you in the Lobby or in your room to discuss your requirements.

Arrival Date

Arrival Time

Which Airport are you coming from? Miami InternationalFt. Lauderdale

Will You Require Transfer? yesno

Flight Number


Number in Party

Dining Options

Name of Party

Preferred Dining Date

Preferred Dining Time

Number in Party


The Spa

Name of Party

Number in Party

Preferred Spa Date

Preferred Spa Time