Z Ocean Hotel Earns #1 Rating Within IHG Brand for Customer Service in North America

Z-Ocean Beach Palm

The Z Ocean Hotel, a prominent South Beach Hotel, has been recognized as offering the #1 customer service in the U.S. and Canada by the esteemed InterContinental Hotels Group (IHG). InterContinental Hotels Group (IHG) is a prominent multinational brand encompassing over 4,600 hotels across 100 countries.

A member of IHG, the Miami Beach Hotel has long been one of the premier luxury destinations in South Florida, offering a famously intimate and privileged setting. It features a distinct Art Deco-inspired design by acclaimed architect Arquitectonica, and is located on Ocean Drive, a major thoroughfare in Miami Beach known for its world-class clubs, restaurants, boutiques, and other attractions.

The Z Ocean Hotel offers 79 exclusive suites that are larger and more lavishly appointed than standard Miami Beach Hotel rooms. The boutique hotel is renowned for its wide array of resort-style services, each meticulously catering to the unique needs and preferences of individual guests. The five-star quality services include guest-only oceanfront service, a fine dining option, world-class spa treatments, professional concierge, and many more. The hotel places an emphasis on attention to detail, operating under a standard of quality that is far stricter than the industry standard.

Moreover, the Z Ocean Hotel positions itself as an opportune location for experiencing the best attractions in the area. It is close proximity to several points of interest, such as Miami Beach Convention Center (four blocks away), Lincoln Road (two blocks) the Port of Miami (six miles), and Downtown Miami (five miles).

Subsequently, the centrally-located hotel serves as a launching pad for exploring major events in and around the city, such as Miami Fashion Week, the South Beach Wine and Food Festival, Art Deco Weekend, Art Basel, and more. The Z Ocean Hotel’s well-connected concierge further facilitates access to these offerings, with its official website hosting a blog that provides regular lifestyle updates and highlights (available here at ZOceanHotelSouthBeach.com).

This unique approach, in addition to many high-end features and amenities, no doubt accounts for the Z Ocean Hotel’s high ranking in customer satisfaction in all of North America. This recognition reflects its commitment to offering the best travel and leisure experience in Miami Beach.









Miami Fashion Week Approaches — Stay in Our Centrally-Located Luxury Hotel on Ocean Drive

As Miami Fashion Week approaches, an influx of fashion enthusiasts and professionals has started arriving for the prestigious show that will be taking place on May 15th through the 18th. Miami’s fashion and art scene has been steadily growing in the vibrant city and is now a major cultural hub from where major designers launch their lines. Set amidst this world-famous tropical paradise, it is no wonder why thousands of attendees from around the world make their appearance.

Dating back to 1998, Miami Beach International Fashion Week is the longest-running fashion week in Miami, and it also bills itself as the largest in the world to focus on Caribbean and Latin American designers. This year, guests can expect a one-of-a-kind designers line-up. As the event rebrands and transforms for its 16th year, showcasing resort wear and pre-spring collections for the first time, internationally recognized Spanish designers such as Custo Barcelona, Agatha Ruiz de la Prada and Andres Sarda will lead the interactive shows with their European take on luxury cruise and resort fashion.

Also in the catwalk, Malaparmi and Stella Jean, as well as Yamamay for Miss Universe Collection, alongside the Eastern Air Lines flight attendant runway show.

“We are extremely proud of the unique mix of designers who will present at the biggest resort-wear only fashion event,” said Beth Sobol, President of Miami Fashion Week.” With these runway shows and amazing line-up of designers, Miami Fashion Week promises to be the best and most coveted fashion week of the year.”

All in all, this year’s show is expected to dazzle and delight, and Z Ocean Hotel puts you just 5 blocks from the Miami Beach Convention Center. A luxury Miami Beach Hotel, Z Ocean is a fantastic destination that puts you in the heart of South Beach but offers the exclusivity of a private resort. For the ultimate escape, our unique Rooftop Terrace Suites provide exciting, partial ocean and city views that leave you breathless.
Actually, Z Ocean offers five signature room types that give our guests variety and a level of customization that is unmatched among Miami Beach hotels. These include the South Beach, Pool Lanai, Spa Suites, Rooftop Terrace Partial Ocean, and Rooftop Terrace City View rooms. All provide an escape from the outside world when you want privacy, but leave you feet from pristine beaches should you wish to venture out.

For more information on Z Ocean South Beach, contact us by calling 305-672-4554, or call 877-688-7232 to make your reservations today.